Very knowledgeable, polite, knows the right products for the job, Well Done and thank you
Excellent service from all at SEP especially **** for organising all through many phone calls.
Thank you for incredibly fast answer. I think is the fast ever offer I got
As always you are a SUPER STAR thank you!
Seal is working as it should, no problems whatsoever. Thank you very much on this one, you helped ****** through the development of this seal and as result of that ‘in a nutshell’ it worked first time and all tests passed! Very much appreciated. Many Thanks
Select a year to read more comments
I just wanted to pass on our thanks for the support with this on Saturday. We really appreciate the efforts of *** & *** in responding to this break in, we had the gaskets ready within 3 hours of making the call, outstanding Support from your team.
Thanks for all the support over the weekend it is very much appreciated.
Thank you very much for the support you have given us over the year, it has been a challenge at times but I cannot recall a time that we were ever let down.
That looks like a pukka seal! I am delighted by the progress made so far, so thanks for keeping this development moving in the right direction.
Thanks for expediting some early gaskets to us … they seem to have improved our position with engine testing Thanks again for your support.
I have been working with SEP since last 4-5 yrs. As Company representative, Never faced any issue with SEP representative, I Always found Supportive all SEP Representatives. I wish SEP All the best, thanks
******* is my contact and he is always very helpful with every issue or challenge I put his way, many thanks for the service you supply us.
We got the seal installed before Christmas. All went well, the seal fits, inflates and holds vacuum perfectly well. We have now tested over 4000 cycles and not had any problems. The seal appears to be working perfectly, no apparent signs of wear. This is a really encouraging start, thanks for your assistance.
Thank you for the incredible support that we have received from you over the last 12 months. Without this support we would not be able to make and provide our customers with such incredible products or provide such excellent service, and this is only made possible thanks to the dedication, focus and commitment that we receive from you. I appreciate that at times we have come in with demands and requests that have sometimes have been difficult or with short lead times but you always rise to that challenge and support us in an incredible way. Thank you for continuing to work with us in the way that you do, and we look forward to continuing a successful relationship through 2020.
Delivery for the 2nd half of the year has been spot on with full marks for delivery each month. I think communication has been really good and the response on quotes has improved massively which has won you some orders when competing with other suppliers. I feel the reputation of yourselves amongst other departments here is very positive and a trusting in your capability to deliver good quality products and help us with developments (as you will see with more new business coming your way on tooling and new parts). Looking forwward to more collaborative work in 2020. Thanks for all your efforts and help this year.
Just wanted to say thanks so much for getting us out of a hole and such a quick turnaround on this order. You have a happy customer!
SEP do a great job for us... they always turn around the job in quick time
Big thank you to all at SEP for their efforts of manufacturing and delivering the item at short notice.
Have to say that our team have been extremely positive of your approach and support - can you thank your team for us as this is appreciated!
Thanks for taking a proactive look at our orders and ways to improve
Many thanks for your support in making a good success of this project.
You have a very impressive set up & a great culture of business improvement at SEP. I left feeling very comfortable that this critical aspect of our supply chain will be well looked after and look forward to exploring further opportunities with yourselves.
Your van turned up about 3 seconds after I sent the mail!!! All parts booked in and QC passed – thank you for the superb support!
Designed a door seal, tested fit and supplied in 2 weeks. Very happy with quick turnaround.
Another big thank you to you and your team. A special thank you to: - the skilled and experienced workforce in the workshop for ensuring all tasks, albeit some very challenging and demanding, were made correctly and efficiently to ensure the Events were a success. The effort and application has not gone unnoticed.
Some really good collaborative work again the past month and helping us with technical queries. Some pulling in orders early to help us which is appreciated. I have been able to move some new parts to yourselves from other suppliers too with pricing coming in well.
Just to thank you for your support on the events this year that have now ended. Look forward to working with you in the future.
...thank you for all of your assistance over the years and I hope you can continue to assist in the future!
We really appreciate you working late Friday and giving your time over the weekend to ensure these materials arrived to us as quickly as possible. I really didn’t think this one would be possible when the request came through to get these in such short notice, somehow you managed it!
Thank you to all at SEP for the professional and proactive approach in investigating and resolving this issue, much appreciated!!
Good work by Mark Lampert and team. Thanks!
Thanks for sorting the camprofiles at short notice - excellent service!
Great response! Thank you!
Thanks for your excellent support.
Thank you, you pulled us out of the...
That is wonderful news. Thank you for pushing the delivery up for us, it is really appreciated.
You are a hero! Thanks
You're a star!!!
Thanks for your great support!
Thank you so much. You have been a great help. Far superior to anyone else I have spoke too.
We really appreciate your co-operation and extremely professional approach, I’m so glad we found you!
Thanks very much for your excellent service offered to date on this matter. I hope that the findings from this trial will indeed lead to more work between us.
Thanks for a good service!
Massive thank you also for getting this to us today.
That’s great news. Please pass on our gratitude to all involved in getting them done so soon.
You should be noted on the sterling service afforded us yesterday... Your swift response (and continued supply) resulted in us continuing production, and not losing huge monies in downtime and backlog – we could potentially have lost around £6500 per hour until the gaskets concerned were available. We really do value your support and continued service to us, and you ALL continue to produce magic when we need!
I can confirm they are all good... working a treat! Thanks for all your help and getting the first offs turned around so quickly!
Business with SEP going really, really well, exceptional service!
Thank you so much for getting these parts rushed through so quickly, you were always one of my best suppliers... you haven’t let me down and I really appreciate it!
Many thanks for your help all week but especially on Sunday, this was greatly appreciated!
Excellent service as always thanks very much!
Thanks again. You always deliver great service, cheers.
Thanks for all your help over the years, it's a been a pleasure to work with you & your colleagues!
Lifesaver for urgent supply!
Thanks for getting them gaskets out... it really saved my bacon!
I owe you guys a debt of gratitude for getting us out of a hole back in March with allowing us to come down & pick up a replacement seal.
Wowsers! That was quick; if only all suppliers were like you.
Thank you email for exceptional service going above and beyond for us and the end user!